199bat's Terms & Conditions — In plain and clear language

By accessing and using the 199bat (bundles.org) website, mobile application, and any related services, you are considered to have fully accepted these Terms and Conditions. If you do not agree with these terms, please refrain from using our services.

These Terms and Conditions constitute a legal agreement between 199bat and registered members of the platform. This agreement is governed by the applicable laws of Bangladesh and international gaming licensing regulations.

199bat is an internationally licensed online gaming platform. We operate with full integrity and transparency, and all our services are RNG-certified and subject to independent third-party audits.

To open an account with 199bat, the following eligibility requirements must be met:

• You must be 18 years of age or older.
• You must be a resident of a country where online gaming is legally permitted.
• You must not already have an existing 199bat account registered in your name.
• All information provided during registration must be truthful and accurate.
• You must open the account in your own name and for your own use, not on behalf of anyone else.

During registration, you must provide your name, date of birth, mobile number, and email address accurately. You may be asked to submit a copy of your national ID or passport for identity verification (KYC) at any time.

To make any changes after your account has been created, please contact our support team. Accounts created with false or inaccurate information will be closed immediately and any balance may be forfeited.

Deposits at 199bat can be made via bKash, Nagad, Rocket, and bank transfer. The minimum deposit amount is BDT 100. Deposits are generally credited to your account instantly.

The following rules apply to all withdrawals:

• Withdrawals must be made using the same payment method that was used for the deposit.
• The minimum withdrawal amount is BDT 500.
• Withdrawals may be delayed if KYC verification has not been completed.
• Additional verification may be required for your first withdrawal.
• Processing time is up to 24 hours, and is usually much faster.

199bat reserves the right to temporarily suspend any withdrawal in the case of suspicious transactions. Under our Anti-Money Laundering (AML) policy, additional documentation may be requested for large transactions.

199bat offers regular bonuses and promotional offers for both new and existing members. All bonuses are subject to specific terms and conditions and cannot be withdrawn until those conditions are met.

General rules for bonuses:

• The welcome bonus is available to new members only and applies to the first deposit.
• Each bonus has its own wagering requirement, set individually between x10 and x30.
• Betting on certain games may be restricted while a bonus is active.
• Winnings from bonuses are subject to a maximum withdrawal limit.
• To receive a referral bonus, the referred member must make a deposit and place bets meeting the specified requirements.
• If bonuses are abused by the same individual or from the same IP address, all bonuses will be forfeited.

199bat reserves the right to modify, temporarily suspend, or permanently discontinue any bonus offer at any time. Full details of all bonuses can be found on the Promotions page.

All games and betting activities on 199bat are conducted in accordance with specific rules. Each game has its own set of rules, which can be viewed within the game itself.

• Once a bet has been placed, it cannot be changed or cancelled.
• If a game is cancelled due to a technical error, the amount wagered will be refunded.
• If a match is cancelled in Sports Betting, your stake will be refunded.
• If a connection is lost during a Live Casino game, the game result will stand as final.
• 199bat reserves the right to verify results in cases of unusually high winnings.

If incorrect odds or payouts are displayed due to a system error or display bug, 199bat reserves the right to make corrections and will pay out the accurate amount.

The following activities are strictly prohibited on 199bat:

• Using the platform for money laundering or any illegal financial transactions.
• Using software or bots to place bets automatically.
• Attempting to hack or manipulate the game system or software.
• Creating multiple accounts to abuse bonuses.
• Colluding or engaging in team play with other players.
• Creating an account or passing verification using false information.
• Using stolen or unauthorized payment methods.
• Threatening or harassing other members.

Involvement in any of the above activities will result in immediate account closure, forfeiture of balance, and legal action where necessary.

You may close your account at any time of your choosing. To do so, contact our support team. Please withdraw any remaining balance before closing your account.

199bat reserves the right to close or temporarily suspend any account for the following reasons:

• Violation of Terms & Conditions.
• Identity verification failure.
• Suspicious financial activity.
• Court orders or requests from regulatory authorities.
• Accounts inactive for an extended period (more than 12 months).

As part of Responsible Gaming, you can also activate self-exclusion yourself. To learn more about this, visit our Responsible Play Visit the page.

199bat treats the protection of your personal information as its highest priority. We never sell your data to third parties. Your information is used solely for the purpose of providing our services.

To learn more about our data protection policy, Privacy Policy Visit the page for complete information on how we collect, use, store, and delete your data.

199bat is committed to maintaining the highest quality of service. However, there are circumstances in which our liability is limited:

• 199bat is not responsible for issues caused by loss of internet connection or problems with the user's device.
• Limited liability for unforeseen technical failures or third-party service outages.
• 199bat is not responsible for any unauthorized password sharing by the user or account hacking.
• 199bat will not provide compensation for any financial losses arising from gaming.

Winning is never guaranteed in online gaming. Only bet what you can afford to lose. 199bat supports responsible gaming.

If you have a dispute or complaint, please contact our support team first. We aim to respond within 48 hours.

If the matter cannot be resolved through our support team, it may be escalated to our licensing authority. 199bat is committed to resolving all disputes fairly and impartially.

199bat may update or revise these Terms and Conditions at any time. Members will be notified at least 7 days in advance of any significant changes.

Continued use of the service after any changes will be considered acceptance of the updated terms. If you do not agree to the new terms, please submit a request to close your account.

If you have any questions about these Terms and Conditions, please contact us:

• Email: [email protected]
• Live Chat: bottom-right corner of the website
• Hours: 24 hours a day, 7 days a week

Our Bengali-speaking support team is always ready to answer all your questions.